Shipping and Return Policy
At BroochesPro, we are committed to ensuring a smooth and satisfactory shopping experience for all our customers. Please review the following Shipping and Return Policy for detailed information.
Shipping Policy
Shipping Destinations
We ship across Nigeria. If you are outside Nigeria and wish to place an order, please contact us directly for assistance.
Shipping Methods & Timelines
Standard Shipping: Orders are delivered within 3-7 business days.
Express Shipping: Faster delivery within 1-3 business days (additional charges apply).
Orders are processed within 24-48 hours after confirmation of payment.
Shipping Charges
Shipping fees vary depending on the delivery location and shipping method chosen.
Exact charges are displayed at checkout before finalizing your order.
Order Tracking
Once your order is shipped, a tracking number will be shared via email or SMS so you can monitor your package.
Delivery Issues
If your order is delayed or lost in transit, please contact our support team immediately at [Insert Email Address] or [Insert Phone Number].
Return Policy
Eligibility for Returns
We accept returns under the following conditions:
The item is unused, unworn, and in its original packaging.
The return request is made within 7 days of receiving the product.
Damaged, defective, or incorrect products can be returned or exchanged.
Non-Returnable Items
The following items cannot be returned:
Items marked “Final Sale” or “Non-Returnable”.
Products showing signs of wear, use, or damage caused by the customer.
Return Process
Contact our support team via email at [Insert Email Address] or phone at [Insert Phone Number] to initiate a return.
Provide your order number and details about the item you wish to return.
Once approved, you will receive instructions for sending the product back.
Refund Policy
Refunds are processed after the returned item is inspected and approved.
Refunds will be issued to your original payment method within 7-10 business days.
Shipping fees are non-refundable.
Exchanges
If you receive a defective or incorrect product, we will replace it at no additional cost. Contact us immediately to arrange an exchange.
Contact Us
For any questions or concerns regarding our Shipping and Return Policy, please contact us:
BroochesPro
Email: support@broochespro.com